Bookings

Bookings is our specialty. We take enormous pride in knowing that your customers will be happy when we are on the other end of the phone. We make sure the customers details are correct, we make sure that there isn't any surprises regarding the job and we make sure that you are aware of all progress. Scheduling into your daily routine is also part of the Bookings service. We make sure that your appointment is economical and coincides with the rest of your plans for the day.

How it works

We use your information provided to create geographical run sheets of jobs for the day that flow the way you need. We also take into account time-frames for the prospective work and we make sure that nobody is double booked. This daily work flow will be uploaded to a cloud calendar which can be accessed from anywhere in Australia, live. Following up with customers and keeping your KPI's in check is also included in the Bookings service. You can count on us to give your customers a pleasurable experience with BATEK Services.

Bookings 

The following services are included:


  • Appointment Booking
  • Job Scheduling
  • Customer contact and confirmation
  • Calendar Management
  • Travel coordination
  • Voicemail and email monitoring

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